Two Named Support Contacts
Catalog row in Vendor License Evidence · Cited
- Kind
- Support policy excerpt
- Excerpt
- "Customer will appoint at least two (2) Named Support Contacts. The Named Support Contacts must be trained on the Service for which they initiate Cases"
- Locator
- Support 4U v1.4 s.2
- Applies to
- At least two trained Named Support Contacts are required
- Supports rules