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TOPdesk Rule

TOPdesk USA may audit use and bill excess within 30 days

Catalog row in Vendor License Rules · Cited

Kind
Audit
Statement
TOPdesk USA SaaS Terms §9.3 and On-Premises Terms §9.4: TOPdesk may audit the customer's use (On-Premises: on at least five days' written notice, physical or electronic, or by certification); fees for use in excess of the customer's rights are payable within 30 days of notice; non-payment allows termination; the customer bears its own audit costs. (vendor document undated; as published on 2026-09-27)
Applies when
TOPdesk USA announces an audit.
Applies to
TOPdesk USA SaaS and On-Premises.
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