Remote Access cannot be combined with another licence on one account
Catalog row in Vendor License Rules · Cited
- Kind
- Use rights
- Statement
- FAQ on Remote Access license (Knowledge Base, 2026-01-07): the Remote Access licence and other licences must be activated on separate accounts and used separately; Remote Access cannot connect to customized modules and has no telephone support.
- Applies when
- Customers holding Remote Access and another TeamViewer licence.
- Applies to
- TeamViewer Remote Access
- Related metrics