LICENSEWARE
SysAid Rule

An AI credit is one AI task

Catalog row in Vendor License Rules · Cited

Kind
Definition
Statement
An AI credit is a single instance of SysAid Copilot using AI to perform a task; task complexity determines tokens used and so the credit count. (effective 2026-06-07)
Applies when
Interpreting AI usage reports.
Applies to
SysAid Copilot and AI Agents.
Related metrics
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