Support Level must cover all users
Catalog row in Vendor License Rules · Cited
- Kind
- Support
- Statement
- Support Addendum s.3.1 and s.3.5: each Support Level allows up to 5 Certified Support Contacts, and the customer must buy and maintain the Support Level for all its users, not a portion.
- Applies when
- Choosing a support level.
- Applies to
- All subscriptions with support.
- Related programs