Devices offline for more than 30 days stop counting
Catalog row in Vendor License Rules · Cited
- Kind
- Counting
- Statement
- Endpoint license usage FAQ: devices offline for more than 30 days are ignored; a deleted device stops counting 30 days after deletion; a device resumes consumption when it reconnects. A device without real-time scanning does not count toward Endpoint Protection usage.
- Applies when
- Reconciling reported usage against entitlement.
- Applies to
- Sophos Endpoint, XDR, MDR and Device Encryption usage in Sophos Fusion.