Sophos Evidence

Offline devices ignored

Catalog row in Vendor License Evidence · Cited

Kind: FAQ excerpt
Excerpt: "Devices offline for more than 30 days are ignored to avoid broken or re-imaged devices from continuing to count toward license usage."
Locator: Endpoint license usage FAQ, What doesn't count
Applies to: Devices offline for more than 30 days stop counting
Supports rules: Devices offline for more than 30 days stop counting
Related metrics: User
Server
Sources: Endpoint license usage and calculation FAQs