Support Tier rises automatically with edition or LOC; no mid-term downgrade
Catalog row in Vendor License Rules · Cited
- Kind
- Support
- Statement
- Support Terms s.1.4: Support Tiers are linked to edition and subscription size; an upgrade that exceeds the current tier's eligibility upgrades Support automatically with prorated fees; downgrades only at renewal; Support must be co-terminous with the licence.
- Applies when
- Increasing LOC or edition mid-term
- Applies to
- Commercial SonarQube editions with Sonar Support
- Related metrics
- Related programs