Support covers only products in the Order, not Community instances or trials
Catalog row in Vendor License Rules · Cited
- Kind
- Support
- Statement
- Support Terms s.1.1: Support is provided only for the products in the Order; Community Edition instances, free-tier services, trial subscriptions and Preview Add-Ons are excluded even if run by the same legal entity.
- Applies when
- Mixed estates of commercial and Community Build instances
- Applies to
- Sonar Support
- Related programs