Support scope exclusion
Catalog row in Vendor License Evidence · Cited
- Kind
- Contract excerpt
- Excerpt
- "Support will not be provided for products not in the Order, such as Community Edition instances, free-tier services, trial subscriptions, or Preview Add-Ons, regardless of whether they are operated by the same legal entity."
- Locator
- Support Terms s.1.1 Scope
- Applies to
- Support covers only products in the Order, not Community instances or trials
- Related programs
- Sources