Renewal without notice or new Purchase Order is priced at 120%
Catalog row in Vendor License Rules · Cited
- Kind
- Renewal
- Statement
- MSA §11.1: if the customer neither gives timely notice of non-renewal nor issues a Purchase Order for the Renewal Subscription Term, the Fees for that renewal term are calculated at 120% of the most recent Purchase Order(s) for the applicable Solutions. The U.S. Public Sector Addendum replaces §11.1 for public sector customers. (effective 2026-06-24)
- Applies when
- Renewal date passes without a new Purchase Order.
- Applies to
- Commercial MSA customers whose subscription auto-renews.
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