Support must be bought or renewed for all Riverbed Solutions, not a subset
Catalog row in Vendor License Rules · Cited
- Kind
- Support
- Statement
- Support Services Description s.9.1: purchasing or renewing support for any Solution requires purchasing or renewing support for all Solutions purchased; Riverbed need not provide support otherwise. Enhancements may be installed only on Solutions with active support (s.2.3). (Support Services Description v04-2026)
- Applies when
- Dropping support on part of an estate.
- Applies to
- Riverbed Support Services
- Related programs