Flex licences cannot be downgraded or cancelled during the term
Catalog row in Vendor License Rules · Cited
- Kind
- Term
- Statement
- Additional Use Rights s.1.2(c): Flex Software Licenses are not cancelable during the subscription term and metric downgrades are not allowed during the term. A 2025-05-13 press release described the ability to scale capacity up or down; the contractual terms bar downgrades during a term. (Additional Use Rights v.091726)
- Applies when
- Right-sizing or cancelling a Flex subscription mid-term.
- Applies to
- Flex Software Licenses
- Related metrics
- Related programs