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Qualtrics Rule

Inactive Users continue to count against the User limit

Catalog row in Vendor License Rules · Cited

Kind
Counting
Statement
Usage Metric Definitions s5: if the administrator retains an Inactive User's data in that account, the account continues to count against the User limit; deleting the credentials frees the seat. (effective 2026-04-02)
Applies when
Retained data in an inactive account
Applies to
Cloud Services licensed by User
Related metrics
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