Billing errors must be raised within 10 days
Catalog row in Vendor License Rules · Cited
- Kind
- Compliance
- Statement
- ToS s.7.2: billing errors must be reported within 10 days of the error appearing to be eligible for an adjustment or credit. For Enterprise Annual Plans s.17.2(i) substitutes 10 business days from receipt of invoice, after which the invoice is deemed undisputed.
- Applies when
- Reconciling Postman invoices.
- Applies to
- All paid plans.
- Related metrics