ESA support level applies to the whole estate; Platinum and Premium cannot be combined
Catalog row in Vendor License Rules · Cited
- Kind
- Support
- Statement
- Enterprise Program (Hardware Support) s.1 and s.3(b): each customer selects one support option (Platinum, Premium or USG) covering all hardware including M-Series and WF-XXX appliances; options cannot be combined.
- Applies when
- Buying an ESA.
- Applies to
- Enterprise Program for Hardware Support.
- Related programs