Service credits must be claimed within 30 days
Catalog row in Vendor License Rules · Cited
- Kind
- Support
- Statement
- SLA 4.3: a claim must be sent to support@optimizely.com within thirty days following the end of the period for which the reduction is sought. (effective 2024-05-21)
- Applies when
- Availability failure
- Applies to
- Software Service and Managed Service
- Related programs