Service credits apply to production environments only
Catalog row in Vendor License Rules · Cited
- Kind
- Support
- Statement
- SLA 4.2: service credits are the sole and exclusive remedy and apply only to production Environments used in production, not to non-production Environments. (effective 2024-05-21)
- Applies when
- Availability failure
- Applies to
- Software Service and Managed Service
- Related programs