EU Data Act switching: two months’ notice and a switching fee until 2027-01-12
Catalog row in Vendor License Rules · Cited
- Kind
- Commercial
- Statement
- A switching request must reach Mistral AI at least two calendar months before the planned switch; For switching requests made before 2027-01-12, Mistral AI may charge a fixed EUR 1,000 plus EUR 180 per hour of switching work (excluding taxes).
- Applies when
- Customer switches to another provider or its own infrastructure, or asks for deletion.
- Applies to
- EU customers subject to the EU Data Act using Mistral AI Products on Mistral AI Infrastructure, under agreements or Order Forms entered into on or after 2025-09-12.
- Related programs