Perpetual Retention covers only data archived after the upgrade
Catalog row in Vendor License Rules · Cited
- Kind
- Entitlement
- Statement
- Account Settings - Data Retention FAQ: once Perpetual Retention is enabled, data subsequently archived is retained for the duration of the Mimecast contract. The upgrade does not change the expiry of messages already archived and cannot restore expired messages; a separately quoted Perpetual Retention Adjustment service, priced on the assumption that the whole archive is adjusted, removes expiry dates from existing messages. (KB article undated; as published on 2026-09-30.)
- Applies when
- Buying longer retention for regulatory or legal hold reasons.
- Applies to
- Mimecast Cloud Archive
- Related metrics