Incydr event data retention depends on plan and can be upgraded
Catalog row in Vendor License Rules · Cited
- Kind
- Entitlement
- Statement
- Incydr plans KB: Professional retains event data for 30 days (upgrades to 90, 180 and 365 days available for purchase); Enterprise and Gov F2 retain 90 days (upgrades to 180 and 365 days). Automatic cases archival is 90 days (Professional) or 180 days (Enterprise, Gov F2). The Plans page states add-ons can retain historical data for up to 3 years. (KB article undated; as published on 2026-09-30.)
- Applies when
- Investigations or regulatory needs that require longer event history.
- Applies to
- Mimecast Incydr
- Related metrics