Mindful messaging conversation is 20 messages in 24 hours
Catalog row in Vendor License Rules · Cited
- Kind
- Definition
- Statement
- A conversation begins with an incoming customer message and is 20 or fewer messages within 24 hours; the 21st message resets the clock.
- Applies when
- Interpreting Mindful messaging usage reports
- Applies to
- Mindful
- Related metrics