Licence maximums are enforced per queue group
Catalog row in Vendor License Rules · Cited
- Kind
- Restriction
- Statement
- Maximums are enforced per queue group, so a group that has checked out all its outbound licences cannot make callbacks until licences are checked in, even if other groups have spare licences.
- Applies when
- Partitioning licences between business units
- Applies to
- Mindful Callback (on-premises)