Experience Cloud is priced on Experience Data Records
Catalog row in Vendor License Rules · Cited
- Kind
- Counting
- Statement
- Medallia states that its pricing model is the Experience Data Record, which covers all data associated with a discrete interaction between an end-customer or employee and a company, instead of survey response volumes or user counts.
- Applies when
- Sizing or renewing a Medallia Experience Cloud subscription
- Applies to
- Medallia Experience Cloud
- Related metrics
- Related programs