LICENSEWARE
Medallia Rule

Callback licence checkout timeouts

Catalog row in Vendor License Rules · Cited

Kind
Measurement
Statement
An unreleased inbound licence is released automatically after 15 minutes and an outbound licence after 5 minutes; inbound calls occupy a licence about 90 seconds on average and outbound about 50 seconds.
Applies when
Interpreting licence usage peaks
Applies to
Mindful Callback (on-premises)
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