Matrix42 decides which versions are supported; major releases supported 12 months
Catalog row in Vendor License Rules · Cited
- Kind
- Lifecycle
- Statement
- Supplementary Terms A.6.1: Matrix42 determines in its sole discretion the versions for which it provides maintenance and Support Services, listed at matrix42.com/supported-versions. The Product Maintenance Overview (updated 2026-05-22) states that each major release is supported for 12 months, with fixes provided until the next major release, typically every six months. (effective 2026-07-01)
- Applies when
- Planning upgrades of on-premises ESM, Empirum, Silverback or Endpoint Data Protection.
- Applies to
- Matrix42 Software versions.
- Related programs