Premier Support is a tailorable add-on sized in hours or FTE
Catalog row in Vendor License Rules · Cited
- Kind
- Support
- Statement
- Premier Support is purchased as an add-on program sized from 1000 hours per year up to three or more FTE, with optional on-call support, DC Supervisor Enablement and Continuous Workflow Validation.
- Applies when
- Extra support capacity is required
- Applies to
- Manhattan Active solutions
- Related metrics
- Related programs