Premier Support
Catalog row in Vendor License Programs · Cited
- Kind
- Premium support
- Term
- Not published
- Definition
- Tailorable add-on service that augments the customer support team with Manhattan product experts, peak-season support and optional dedicated on-call support.
- Commercial rules
- Program size from 1000 hrs/year to 3+ FTE; optional DC Supervisor Enablement and Continuous Workflow Validation. Rates are not published.
- Applies to
- Manhattan Active customers
- Related metrics