On ServiceDesk Plus licence expiry the IT instance falls back to the free Standard edition
Catalog row in Vendor License Rules · Cited
- Kind
- Term
- Statement
- When the licence expires, the default IT instance moves to the Standard free edition and other instances become read-only with "License Expired" status until a licence is applied. (vendor page undated; as published on 2026-09-27)
- Applies when
- Letting a ServiceDesk Plus on-premises licence lapse.
- Applies to
- ServiceDesk Plus on-premises.
- Related metrics
- Related programs