LICENSEWARE
KnowBe4 Rule

Subscriptions auto-renew for the prior term unless notice is given 30 days before the end

Catalog row in Vendor License Rules · Cited

Kind
Term / renewal
Statement
Unless the Quote says otherwise, Subscription Services automatically renew for periods equal to the prior Subscription Term (a 36-month term renews for 36 months) unless the customer gives written notice at least 30 days before the end of the term. Channel purchases renew with the Channel Partner on the same basis. Professional Services do not renew.
Applies when
Setting renewal reminders and notice deadlines.
Applies to
All Subscription Services, direct and through Channel Partners.
Related metrics
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