LICENSEWARE
KnowBe4 Rule

Each User needs a unique organizational email address on a customer domain

Catalog row in Vendor License Rules · Cited

Kind
Counting
Statement
A User is an individual authorized by the customer, for whom a subscription was purchased and who has a unique organizational email address on a domain the customer owns. Seats may only be assigned to users with unique business-domain addresses that the customer owns or is authorized to use. Shared mailboxes and personal addresses are therefore not a way to extend seats.
Applies when
Deciding which identities in the directory need a seat.
Applies to
User-based Subscription Services (SAT, PhishER Plus, Defend, Prevent and add-ons).
Related metrics
Esc