On-premise versions supported for one year after being current
Catalog row in Vendor License Rules · Cited
- Kind
- Support
- Statement
- Kaseya Technical Support Policy: support covers the current version, and for on-premise Products any version that was current in the past year; licensing and business issues are out of scope for support tickets. (vendor document undated; as published on 2026-09-27)
- Applies when
- Version currency for supported on-premise VSA.
- Applies to
- On-premise Kaseya Products.
- Related metrics
- Related programs