Kaseya may assume an unresponsive MSP rights to an End User Product
Catalog row in Vendor License Rules · Cited
- Kind
- Service provider
- Statement
- Kaseya Master Agreement §5: where an MSP provides Managed Services, Kaseya holds the End User Content in its cloud, the End User asks to move administration, and the MSP is unresponsive, Kaseya may assume the MSP rights with respect to that Product. (effective 2025-10-07)
- Applies when
- End User changes MSP or goes direct.
- Applies to
- MSP-managed cloud Products.
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