Transitional Support lasts no more than 18 months
Catalog row in Vendor License Rules · Cited
- Kind
- Support
- Statement
- Lifecycle Policy: Infor may support the Existing License for up to 18 months for a reduced fee while the customer has an active agreement for the New Offering; it must be documented in writing.
- Applies when
- Migrating from on-premises to cloud or another product.
- Applies to
- Existing on-premises licences of customers moving to a New Offering.
- Related programs