LICENSEWARE
Genesys Rule

WEM add-on billing triggers on administrator permissions and WEM activity

Catalog row in Vendor License Rules · Cited

Kind
Billing
Statement
WEM add-on charges apply to users with WEM-related administrator permissions, to users subject to WEM capabilities and to users given the WEM upgrade permission. (effective 2026-09-21)
Applies to
CX 1 and CX 2 organisations
Related metrics
Esc