LICENSEWARE
Genesys Rule

Selecting concurrent licensing applies it to every CX user

Catalog row in Vendor License Rules · Cited

Kind
Edition
Statement
If a concurrent model is selected, all CX 1, CX 2, CX 3 or CX 4 users are licensed as concurrent. (effective 2026-06-15)
Applies to
Organisations choosing concurrent licences
Related metrics
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