One Copilot licence per agent across multiple workspaces
Catalog row in Vendor License Rules · Cited
- Kind
- Counting
- Statement
- Freshservice support: with multiple workspaces, Copilot access is configured per workspace but only one Copilot licence is consumed for the same agent across workspaces. (vendor page undated; as published on 2026-09-27)
- Applies when
- Agents working in several workspaces.
- Applies to
- Freshservice with workspaces.
- Related metrics