Managed assets are chargeable whether discovered, synced from third parties or added manually
Catalog row in Vendor License Rules · Cited
- Kind
- Counting
- Statement
- Freshservice support (ITAM Classic, customers that signed up after 2025-04-03): assets found by the Discovery Probe and Agent, assets from third-party sources such as Intune, Jamf, Automox, Chrome Connector, Workspace One and cloud discovery apps, and assets added manually through UI, API, CSV or custom integrations are all chargeable managed assets. (vendor page undated; as published on 2026-09-27)
- Applies when
- Counting managed assets against a legacy asset pack.
- Applies to
- Freshservice ITAM Classic.
- Related metrics