Freshservice subscriptions are priced on the number of full-time agents
Catalog row in Vendor License Rules · Cited
- Kind
- Counting
- Statement
- Freshservice support: the subscription is based on the number of full-time agents; occasional agents are covered by Day Passes charged per day, and customers are charged monthly only for full-time agent seats. (vendor page undated; as published on 2026-09-27)
- Applies when
- Counting Freshservice agent licences.
- Applies to
- Freshservice Starter, Growth, Pro, Enterprise.