Freshdesk session packs expire with the payment cycle
Catalog row in Vendor License Rules · Cited
- Kind
- Term
- Statement
- Freshdesk pricing FAQ: any number of AI Agent session packs may be bought; their validity corresponds to the payment cycle, so quarterly payers' sessions expire quarterly. (vendor page undated; as published on 2026-09-27)
- Applies when
- Buying session packs; unused-session exposure.
- Applies to
- Freshdesk and Freshdesk Omni.
- Related metrics