Freddy AI Copilot may be bought for a subset of agents on Pro and Enterprise
Catalog row in Vendor License Rules · Cited
- Kind
- Eligibility
- Statement
- Freshservice support: Freddy AI Copilot is a paid add-on for Freshservice Pro and Enterprise (and Freshservice for Business Teams from 2025-11-19) and may be bought for all agents or only a subset (flexi-add-on model). (vendor page undated; as published on 2026-09-27)
- Applies when
- Scoping AI add-on purchases.
- Applies to
- Freshservice Pro and Enterprise; Freshservice for Business Teams.
- Related metrics