Customer Data is available for export for 14 days after account closure
Catalog row in Vendor License Rules · Cited
- Kind
- Termination
- Statement
- Freshworks Terms of Service §7: Customer Data is available for export for 14 days from the effective date of account closure on termination or expiry; Freshworks may retain data for up to three months afterwards before deletion. (effective 2026-04-01; retrieved 2026-09-27)
- Applies when
- Exit planning, non-renewal and migration off Freshservice or Freshdesk.
- Applies to
- All Freshworks Services.
- Related programs