Assets discovered through Advanced Discovery (Device42) are excluded from the managed asset pack
Catalog row in Vendor License Rules · Cited
- Kind
- Counting
- Statement
- Freshservice support (ITAM Classic): assets brought in through Advanced Discovery, powered by Device42, are not counted in the managed asset pack because they are covered by the Advanced Discovery subscription; if that subscription is dropped, those assets become chargeable unless moved to trash. (vendor page undated; as published on 2026-09-27)
- Applies when
- Accounts running Advanced Discovery alongside asset packs.
- Applies to
- Freshservice ITAM Classic with Advanced Discovery.
- Related metrics