LICENSEWARE
Freshworks Rule

Archived devices and non-IP physical assets consume 1/25 Asset Unit; 5 TB of storage 1/5

Catalog row in Vendor License Rules · Cited

Kind
Counting
Statement
Freshservice ITAM pricing FAQ: one archived device costs 1/25 Asset Unit, one physical non-IP asset 1/25 Asset Unit, and each 5 TB of discovered storage 1/5 Asset Unit. Archived records therefore still consume AUs. (vendor page undated; as published on 2026-09-27)
Applies when
Retaining retired devices and non-networked assets in the CMDB.
Applies to
Freshservice ITAM.
Related metrics
Esc