Each Service Contract covers one Product unit and cannot be moved
Catalog row in Vendor License Rules · Cited
- Kind
- Counting
- Statement
- Service Terms s.5.1: Service Contracts apply only to a single unit of Product or Support Portal account, so each unit needs its own Service Contract. Using or attempting to use a contract on another unit or account is a material breach, results in termination without refund, and makes additional fees due at Fortinet's then-current list price for any incremental Services. Contracts must be transferred to RMA replacement units (s.2.15).
- Applies when
- Allocating support and security subscriptions across devices; reusing a contract on replacement or additional hardware.
- Applies to
- FortiCare, FortiGuard and other Service Contracts.
- Related metrics
- Related programs