Support is owed only while the customer is current on fees
Catalog row in Vendor License Rules · Cited
- Kind
- Support
- Statement
- Support Terms: Darktrace is liable to provide Support Services only if the customer is current with fees; continued access after a lapse can be invoiced and reinstatement requires payment of back fees.
- Applies when
- A payment is overdue or support lapses.
- Applies to
- Support Services.
- Related programs