LICENSEWARE
ConnectWise Rule

MDF can be clawed back for licence cancellations and downgrades

Catalog row in Vendor License Rules · Cited

Kind
Contract
Statement
Partner Program Terms §5.4-5.5: ConnectWise may claw back or offset MDF for licence cancellations, downgrades, non-payment, inaccurate reporting, customer churn and other listed causes, and may audit MDF records for up to three years. (effective 2026-03-05)
Applies when
Partner cancels or downgrades licences after receiving MDF
Applies to
ConnectWise Marketing Development Funds
Esc