Authorized Users exclude outsourcers and MSPs
Catalog row in Vendor License Rules · Cited
- Kind
- Use rights
- Statement
- Master Agreement §2.5: Authorized Users are the customer, its Affiliates and their employees and independent contractors, excluding outsourcers, facilities management providers, managed service providers and application service providers, unless the SaaS Listing says otherwise. (effective 2026-07-01)
- Applies when
- A third-party provider operates the SaaS for the customer
- Applies to
- ConnectWise SaaS licensed for internal use