Confluent Cloud support is charged as a minimum or a percentage of usage
Catalog row in Vendor License Rules · Cited
- Kind
- Support
- Statement
- Paid Cloud support costs the greater of the plan minimum or a percentage of monthly usage (Developer: USD 29 or 5%; Business: USD 1,000 or a tiered 10% to 3%). Support fees draw down a commitment balance but are not discounted.
- Applies when
- Buying a paid Confluent Cloud support plan.
- Applies to
- Developer and Business support plans
- Related programs