Confluent Cloud support plans
Catalog row in Vendor License Programs · Cited
- Kind
- Support
- Term
- Monthly; Premier for the whole Order Term
- Definition
- Confluent Cloud Support Services Policy s.1.1: "Confluent offers 3 levels of Support Services plans for Confluent Cloud: Developer, Business, and Premier."
- Commercial rules
- Charged as the greater of a monthly minimum or a percentage of usage; the projected charge is finalized at month end. Premier must be kept for the whole Order Term and ends with it unless a new commitment is signed. A downgrade takes effect at the end of the month, or the end of the next full month if made in the month of purchase.
- Applies to
- Confluent Cloud organizations; a free tier covers billing and account questions only.